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Retail

From Tedious Tasks to Seamless Automation

A custom Google Apps Script solution transformed manual spreadsheet workflows and repetitive processes into a fast, error-free system.

πŸ’¬Client Feedback

β€œThis has made our lives so much easier. The tedious, repetitive stuff that used to drag us down now just flows automatically, and it actually feels satisfying to see everything done perfectly. It’s also made collaborating across the team so much smoother. Excellent experience!”

Thomas JansenOperations Manager, Terona B.V.

Terona B.V.

Retail
Company SizeSmall Business (10-20 employees)
RegionNorth America
Engagement6-week engagement
Time to ValueInstant adoption on each deployment
Services Used:
Google Apps ScriptWorkflow AutomationProcess Analysis & AuditTeam Training
βœ…90%Reduction in manual entry errors
⏱️70%Time saved per data entry task
πŸ“ŠMinutesData entry process (was hours)
βš™οΈ80%Reduction in repetitive manual tasks

🎯The Challenge

The client relied heavily on manual spreadsheet work, which was slow, error-prone, and consumed valuable employee time on repetitive tasks.

Key Pain Points:

  • Manual data entry taking hours daily
  • High risk of human error
  • Duplicate work when replicating rows with variations
  • Tedious calculations and formatting repeated across sheets
  • Team lacked automation expertise
What was at stake: Inefficient workflows slowed reporting, created bottlenecks, and limited scalability while increasing operational risk.

🀝Why EndSpec

The client chose our team for our practical approach to automation, leveraging tools they already used (Google Sheets & Forms) to streamline both data entry and other tedious repetitive processes without costly software.

πŸ’‘The Solution

We conducted a detailed workflow and business process audit to identify repetitive, error-prone tasks. Using this audit, we prioritized processes that could be automated for maximum efficiency. We then built a Google Apps Script web app to automate data entry, row replication, batch formatting, and other tedious tasks, ensuring consistent, error-free outputs.

Implementation Phases:

1
Business Process Audit & Workflow Mapping

Analyzed existing spreadsheet workflows to identify repetitive tasks, bottlenecks, and high-risk error points. Mapped each process step-by-step, evaluating potential for automation and efficiency gains.

1 week
2
Automation Strategy & Prioritization

Ranked identified tasks based on time consumption, error risk, and frequency. Developed an automation plan targeting high-impact processes first, including data entry, row replication, calculations, and formatting.

1 week
3
Google Apps Script Development

Created a web app for data entry and automated tedious processes such as row replication, data validation, and batch formatting. Integrated the solution with Google Sheets for seamless updates.

2 weeks
4
Testing & Iteration

Performed user testing to validate data integrity, error handling, and workflow efficiency. Iteratively refined automation based on feedback.

1 week
5
Training & Handover

Trained the team on the new automated system and documented all processes to ensure easy adoption and maintainability.

1 week

Technology Stack:

Google Apps ScriptGoogle SheetsGoogle Forms

πŸ“ŠResults

Data entry and repetitive tasks that previously consumed hours are now completed in minutes. The team enjoys error-free, fully automated workflows, allowing them to focus on strategic activities.

MetricBeforeAfterImprovement
Data entry timeHoursMinutes70% faster
Error rateHighLow90% reduction
Row replication processManualAutomatedFully automated
Team adoptionPartial100%Full adoption
Operational bottlenecksFrequentEliminatedWorkflow streamlined
Repetitive formatting & calculationsManualAutomated80% reduction
90%Reduction in manual entry errors
70%Time saved per data entry task
MinutesData entry process (was hours)

πŸš€What's Next

The client plans to expand automation to include report generation, analytics dashboards, and additional repetitive processes across other departments, building on the audit insights to maximize efficiency.

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